Frequently Asked Questions
What products can I find at Marz Power?
Marz Power offers a range of high-quality garden machinery and hardware, including wood chippers and motorised wheelbarrows. Our equipment is designed for landscapers, farmers, and home gardeners, helping you tackle tough outdoor jobs with ease. Check our store regularly as we continue to expand our product range to include more reliable and efficient tools.
How do I place an order on the Marz Power website?
Placing an order is simple. Browse our product catalogue, select the items you need, and follow the checkout process. You can choose your delivery option, provide shipping information, and securely complete your purchase online.
Do you offer delivery for your products?
Yes, Marz Power offers flexible delivery options across Australia. You can choose from home delivery, pick-up at the nearest depot, or collection from our warehouse in Dandenong, Victoria. We strive to make your delivery experience as convenient as possible.
What areas do you service?
Marz Power proudly services all of Australia, from major cities like Melbourne, Sydney, and Brisbane to regional and remote areas. Our aim is to ensure that no matter where you are located, you can access our top-quality products. For specific delivery information and times, please visit our Shipping page.
How do I track my order?
Once your order is dispatched, you will receive a confirmation email with tracking details. Simply use the tracking number provided to monitor your order’s progress and estimated delivery time.
What payment methods do you accept?
We accept a wide range of payment methods, including Visa, Mastercard, American Express (Amex), Apple Pay, Google Pay, EFTPOS, Shop Pay, UnionPay, and PayPal. Choose the option that best suits your needs during checkout.
Is my payment information secure on the Marz Power website?
Yes, your payment information is processed securely. We use trusted, encrypted connections to protect your details during checkout. Rest assured, we do not store your credit card information on our website.
How can I return a product purchased online?
If you need to return a product, refer to our Refund Policy for detailed instructions. Whether you are unsatisfied or experience any issues with your order, our refund policy provides guidance on how to initiate a return and request a refund.
Are taxes included in the product prices listed on the Marz Power website?
Yes, all product prices listed on our website include applicable taxes. Shipping costs are calculated at checkout based on your location and the delivery method selected. Should there be any additional charges, we will notify you directly to ensure full transparency.
What should I do if I receive a damaged or faulty product?
If your product arrives damaged or defective, contact our customer support team immediately. We will guide you through the return process and assist with organising a replacement or refund as necessary.
How can I contact Marz Power customer support?
If you have any questions or need assistance, feel free to reach out to our customer support team. You can contact us via email or phone. Visit our Contact Us page for full details and operating hours. We’re here to help with any inquiries regarding our products or your order.
Why choose Marz Power?
Marz Power is committed to providing reliable, high-performance garden machinery designed to make your outdoor tasks easier and more efficient. Our products are perfect for landscapers, farmers, and home gardeners alike, ensuring that you have the right tools for the job. We offer fast delivery across Australia, a secure online shopping experience, and top-notch customer support
